Large corporations have so much power over the existence of the small citizen, that I consider the current legal obligation to compensate, which only covers reasonable, incurred damages, to be too small. Large companies need a legal pressure on themselves to provide a satisfactory service and treatment to small, ordinary consumers and others they deal with as employees or other affected small parties. Therefore, the victim should be able to claim "punitive damages" from the big companies as in the USA. The US legislation contains an additional compensation option that has nothing to do with compensation for damages incurred, but is there to teach the big companies a lesson so that they behave in the future. It is in this way that ordinary people in the United States can receive multi-million damages when they win a lawsuit against a large corporation.
The reason why we have not introduced punitive damages in Sweden is that the USA has punitive damages instead of social insurance. But now that the assessment of the right to social insurance has become more restrictive and the payments smaller, that argument should have lost weight.